CONFIDENTIALITY
Your information is safe with us
We take the protection of your personal information very seriously. All data collected during your purchases or browsing our site are used only in connection with your order and will never be sold or shared with third parties without your consent.
We use advanced security protocols to ensure your information is protected and you can shop with confidence.
Pour toutes informations concernant votre compte Facebook et notre site web visitez notre page Données Facebook.
Personnal informations collection
We collect certain information when you:
- Place an order on our website
- Create an customer account
- Fill out a contact form or subscribe to our newsletter
- Enter a contest or promotion
- Navigate our website
Types de données collectées
- Credentials: Name, first name, email address, phone number
- Billing and shipping information: Postal address, zip code
- Payment information: We do not store your credit card information directly. Payments are processed by third party secure services (e.g. PayPal, Stripe)
- Browsing data: IP address, device type, browser used, pages visited
Data storage
Your information is kept for as long as necessary to fulfill the purposes described above:
- Orders 7 years (tax and accounting obligations)
- Customer account: Until your account is deleted
- Newslettre : Until you unsubscibe
Your rights
You have the following rights with respect to your personal data:
- Right of access: You can request a copy of the information we hold about you
- Right to rectification: You can request correction of incorrect information
- Right to erasure: You can request the deletion of your data (subject to legal obligations)
- Right of objection: You can refuse the use of your data for marketing purposes
- Right to portability: You can request a transfer of your data to another platform
To exercise your rights, please contact us at: [email protected]
Contact
For any questions about our privacy policy, please contact us:
Email: [email protected]
Data uses
We use your data for:
- Manage your orders (payment, shipping, tracking)
Provide customer service (answers to questions, returns)
– Send marketing communications (if you have consented)
– Improve the user experience (analysis of visits, site optimization)
– Comply with our legal obligations (billing, compliance with laws)
Information sharing
We do not sell or rent your personal data to third parties. However, we can share them with:
- Service providers (carriers, payment services, emailing tools)
- Analytics platforms (e.g. Google Analytics) to improve our services
- Legal authorities if required by law
Data security
We are implementing security measures to protect your information from unauthorized access, modification or loss:
– Site secured via HTTPS
– Payments processed by certified platforms
– Access restricted to sensitive information
However, no transmission over the Internet is completely secure. In the event of a data breach, we undertake to inform you within the time required by law.
Cookies and similar technologies
We use cookies to improve your experience on our site:
– Essential cookies: Site operation (shopping cart, login)
– Analytics cookies: Statistics and site performance
– Advertising cookies: Personalization of offers (with your consent)
You can manage your cookie preferences through your browser settings or our consent banner.
Modifications to the privacy policy
We may update this policy at any time to reflect legal or technical changes. The date of update will be indicated at the top of this page.
Contact
For any questions about our privacy policy, please contact us:
Email: [email protected]
EN